Security

Records you and your clients can rely on

A patrol record is only useful if nobody can quietly change it. SecureWatch is built so that they can’t.

Access enforced on the server

Guards see only their own records. Clients see read-only information you allow. Facilities managers see only their own tasks. These rules run in the database, not just on screen.

Two-step login

Managers can protect their account with an authenticator app. Once enabled, it is required every time.

Strong passwords

Password rules are enforced, and new sign-ups wait for a manager’s approval before they can see anything.

Tamper protection

Guards cannot change their clock-in or clock-out times, shift times or saved records after the fact. Times are set by the server.

Immutable audit log

Sign-ins, shifts, scans, incident changes and settings are logged with who and when. The log cannot be edited.

Client privacy controls

Choose exactly what each client can see. Hidden data is filtered on the server, so it never reaches their browser.

UK-hosted data

Records are stored on a managed database in London, with encrypted connections.

Safe on shared phones

Signing out removes the data from the device. A different person signing in on the same phone starts clean.

Evidence controls per site

Where a client does not allow photos, video or audio on their premises, switch evidence capture off for that site.

Backups in your hands

Managers can download a full data backup from Settings whenever they like.

Questions from your IT or procurement team?

We are happy to answer security questionnaires and walk through how access and data are handled.